Wells Fargo, for instance, limits the number of bills and checks you can deposit to 30 per transaction. Finally, be extra cautious when handling cash at an ATM.Deposits of checks that have already been returned unpaid Notification to Wells Fargo by the check maker's financial institution that the check will be returned. For questions or information about a hold placed on a check or deposit, please contact a customer service supervisor at 1-800- TO - WELLS ( 1-800-869-3557 ), 24 hours a day, 7 days a week.The maximum withdrawal limit can vary because it depends on your account and your relationship with U.S. Bank. For many banks, daily ATM withdrawal limits start at $500. This limit still applies if you “go cardless,” meaning, instead of using a card, you are able to wave your mobile device next to the ATM.Search M&T Bank branch locations and ATMs. Easily manage your finances when you open a savings account or checking account at M&T Bank.Aug 3, 2023 · The first $400 of a day’s check deposits at either the teller window or a Wells Fargo ATM are available on the day of deposit. (Though they may also set the limit at $200 in certain cases.) Sep 14, 2022 · The mobile check deposit limit varies by financial institution and account but can range anywhere from $500 to $2,500 per day. Some banks also have a limit to the amount of money you can deposit in a month, which can range from $2,500 to $50,000. View Article Sources. Camilla Smoot. 24/7 mobile and online banking. Earn your paycheck up to two days early, without a fee, with Early Pay. 11. Get a cash advance on your next qualified deposit with MyAdvance ®. 6. Avoid overdraft fees with Extra Time ®. 9. Open Your Account. More Details Schedule an Appointment CALL 1-866-671-5353. Deposits of checks that have already been returned unpaid Notification to Wells Fargo by the check maker's financial institution that the check will be returned. For questions or information about a hold placed on a check or deposit, please contact a customer service supervisor at 1-800- TO - WELLS ( 1-800-869-3557 ), 24 hours a day, 7 days a week. Aug 3, 2023 · The first $400 of a day’s check deposits at either the teller window or a Wells Fargo ATM are available on the day of deposit. (Though they may also set the limit at $200 in certain cases.) Cash deposits made at KeyBank ATMs before 7:00 p.m. local time on business days will be available the same day. Check deposits made at KeyBank ATMs before 7:00 p.m. local time on business days will have $100 available the same day, and the rest the following day. Longer delays may apply. Aug 3, 2023 · The first $400 of a day’s check deposits at either the teller window or a Wells Fargo ATM are available on the day of deposit. (Though they may also set the limit at $200 in certain cases.) Cash deposits to a no-envelope ATM might be available immediately or within one business day. Check deposits typically post on the same day you deposit, but your bank might only make the first $200 of your check available within one or two business days. The remaining amount should be available for use after a few business days.Deposits of checks that have already been returned unpaid Notification to Wells Fargo by the check maker's financial institution that the check will be returned. For questions or information about a hold placed on a check or deposit, please contact a customer service supervisor at 1-800- TO - WELLS ( 1-800-869-3557 ), 24 hours a day, 7 days a week.More Than $5,000 . If you deposit more than $5,000 in checks, the first $5,000 must be made available according to the bank's standard holding policy, but a longer hold can apply to the remaining amount.If deposited by check, the bank generally must make the first $5,525 available consistent with the bank's normal availability schedule. The bank may place a hold on the amount deposited over $5,525. For check deposits over $5,525, banking laws and regulations allow for exceptions to the rules on availability of funds. Take your receipt, remove your debit card and confirm the deposit amount on the ATM screen; What are M&T Bank ATM Deposit Limits? There are no daily or monthly deposit limits at M&T Bank ATMs, however, there is a limit of $99,999 per deposit. The M&T Bank mobile app deposit limit is $6,000 per day and $12,000 per month. What is direct deposit?Bank digitally- many ATM transactions can be done through Online Banking and the Mobile Banking App, such as check your balance, deposit checks, and transfer money. We have 2,000+ ATMs across the Northeast and in Miami, Florida, including in select CVS Pharmacy locations across the Northeast. 1 Not all features available at all ATMs. To learn more, or to enroll in our Remote Check Deposit services, please call 1-800-724-2240, Monday–Friday, 8am–6pm ET to speak to one of our experienced Commercial Service Team Representatives, or contact your dedicated M&T Relationship Manager. M&T Bank’s Remote Check Deposit (“RCD”) services are provided subject to M&T Bank’s ... In addition, funds you deposit by check may be delayed for a longer period under the following circumstances: Funds from check deposits may be delayed for up to four business days if: You deposit checks totaling more than $5,525 on any one day. You redeposit a check that has been returned unpaid.ATM Withdrawal Limit. Different banks, account types and ATMs have different withdrawal limits, so be conscious of these restrictions. M&T cardholders can withdraw up to $1,000 per day from an ATM. How do you withdraw money without a debit card?If you need to stop payment on a personal check, log in to online banking and first confirm that the check has not cleared in your account history. Then navigate to the Customer Service tab, and select “Stop Payment on a Check” under “Deposit Account Services.” You will need to enter: Check number; Check amount; Check date; PayeeConveniently access and manage your account. Online or on your phone with M&T Online & Mobile Banking. At an M&T Bank branch or ATM . Check writing capability . Take advantage of tools that may help keep you informed and in charge of your accounts. Overdraft Protection 2.Bank digitally- many ATM transactions can be done through Online Banking and the Mobile Banking App, such as check your balance, deposit checks, and transfer money. We have 2,000+ ATMs across the Northeast and in Miami, Florida, including in select CVS Pharmacy locations across the Northeast. 1 Not all features available at all ATMs.Sep 5, 2023 · The Same Goes for Cash Withdrawals of $10,000+. The same rules apply for bank cash withdrawals as they do for cash deposits. If you withdraw more than $10,000 in cash at a time, the transaction ... Jun 16, 2023 · An interest rate of 3.93%, with an Annual Percentage Yield (APY) of 4.00%, will be paid on balances up to and including $3,000.00 in your Account for calendar months when all of the following conditions are met: 1. You are enrolled in an active eligible T-Mobile or Metro by T-Mobile plan (a “Qualifying Plan”)); 2. Posted by: Aloo1997 | Feb 27, 2023. Save your time and RUN away from MT bank. Bad CD rates and penalty for just a week after I did my CD for a year was $2660 ( 6 months). This is the worst CD rates in the area. Go to Northwest Saving bank or Citizen where the rates are 4.4% for 9 months plus better service. Stay AWAY.Open the app, use your fingerprint to securely log in. Footnote. [3] and select Deposit Checks. Sign the back of the check and write “for deposit only at Bank of America”. Take photos of the front and back of the check with your smartphone — just select the Front of Check and Back of Check buttons. Select the account to receive the ...The main constraint has to do with the amount of funds that you can withdraw. These limits are usually set at a maximum of $300-$500. This is done to prevent customers who require large amounts of money from quickly depleting the machines. Most ATMs will rarely need a visit by an authorized bank representative.PNC DepositEasy is the "envelope-free" way to make cash or check deposits right at the ATM, any time of day or night, including weekends and holidays. 24/7, 365 days Make cash or check deposits 24/7, 365 days a yearAsked by: Oda Effertz | Last update: February 9, 2022 Score: 4.6/5 ( 67 votes ) There is no dollar limit on the amount in which you can deposit via a check at an ATM, and you can find an ATM near you by using our Locator tool. Can I deposit a $10000 check at an ATM? Check Deposits of More Than $10,000Deposits of checks that have already been returned unpaid Notification to Wells Fargo by the check maker's financial institution that the check will be returned. For questions or information about a hold placed on a check or deposit, please contact a customer service supervisor at 1-800- TO - WELLS ( 1-800-869-3557 ), 24 hours a day, 7 days a week. Jun 16, 2023 · An interest rate of 3.93%, with an Annual Percentage Yield (APY) of 4.00%, will be paid on balances up to and including $3,000.00 in your Account for calendar months when all of the following conditions are met: 1. You are enrolled in an active eligible T-Mobile or Metro by T-Mobile plan (a “Qualifying Plan”)); 2. Jun 12, 2018 · The main constraint has to do with the amount of funds that you can withdraw. These limits are usually set at a maximum of $300-$500. This is done to prevent customers who require large amounts of money from quickly depleting the machines. Most ATMs will rarely need a visit by an authorized bank representative. ATM Withdrawal Limit. Different banks, account types and ATMs have different withdrawal limits, so be conscious of these restrictions. M&T cardholders can withdraw up to $1,000 per day from an ATM. How do you withdraw money without a debit card?Jun 16, 2023 · An interest rate of 3.93%, with an Annual Percentage Yield (APY) of 4.00%, will be paid on balances up to and including $3,000.00 in your Account for calendar months when all of the following conditions are met: 1. You are enrolled in an active eligible T-Mobile or Metro by T-Mobile plan (a “Qualifying Plan”)); 2. checking or Virtual Wallet with Performance Select Account holder is age 62 or over5 Account holder is a PNC employee2 FOR ALL DEPOSIT ACCOUNTS: We will only link accounts at your direction. If you do not direct us to link accounts, you will not receive associated benefits.An interest rate of 3.93%, with an Annual Percentage Yield (APY) of 4.00%, will be paid on balances up to and including $3,000.00 in your Account for calendar months when all of the following conditions are met: 1. You are enrolled in an active eligible T-Mobile or Metro by T-Mobile plan (a “Qualifying Plan”)); 2.If you need to stop payment on a personal check, log in to online banking and first confirm that the check has not cleared in your account history. Then navigate to the Customer Service tab, and select “Stop Payment on a Check” under “Deposit Account Services.” You will need to enter: Check number; Check amount; Check date; PayeeBanks don’t limit the amount you deposit, but they often require a minimum deposit to open accounts. The FDIC insures deposits you make -- up to $250,000 per customer, per account category for each bank in which you hold accounts. This insurance assures you that if your bank fails or closes, you’ll get back the amounts you deposited. 00:00 ...PNC DepositEasy is the "envelope-free" way to make cash or check deposits right at the ATM, any time of day or night, including weekends and holidays. 24/7, 365 days Make cash or check deposits 24/7, 365 days a yearThe Bank of America daily ATM limit for a checking or savings account is usually $1,000 per account. This can vary depending on a number of factors, including the type of account or card you have and the amount the ATM is able to dispense. The amount also depends on how much you have in your account, of course, and whether or not you have ...Updated: Aug 03, 2023 M&T Bank EZChoice Checking Account 2023 Review Learn about all the details of the M and T Bank EZChoice Checking Account, the bank's basic checking offering....Apr 29, 2022 · Wells Fargo, for instance, limits the number of bills and checks you can deposit to 30 per transaction. Finally, be extra cautious when handling cash at an ATM. Mobile check deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply. In the Mobile Banking app menu, select Menu > Help > Browse More Topics > Mobile Check Deposit for details and other terms and conditions. Message and data rates may apply. Mobile Check Deposit will only accept standard-sized ...Deposit checks on the spot, wherever you may be. The benefits of Citizens Mobile Deposit™ 2. Conveniently use your mobile device to deposit a check from virtually anywhere. Deposits by 10 pm ET count as same business day. Our remote deposit capture technology makes depositing via our app quick and easy.M&T offers four unique personal checking account options that include convenient features like Zelle® and mobile check deposit. See what account fits you best. Open an account online today or book an appointment at your nearest branch. Search M&T Bank branch locations and ATMs. Easily manage your finances when you open a savings account or checking account at M&T Bank. Sep 14, 2022 · The mobile check deposit limit varies by financial institution and account but can range anywhere from $500 to $2,500 per day. Some banks also have a limit to the amount of money you can deposit in a month, which can range from $2,500 to $50,000. View Article Sources. Camilla Smoot. Apr 29, 2022 · Wells Fargo, for instance, limits the number of bills and checks you can deposit to 30 per transaction. Finally, be extra cautious when handling cash at an ATM. Combined Average Monthly Balance$1,000,000+. Citigold Benefits, Plus: Higher limits for Mobile Check Deposits, ATM cash withdrawals and more 2. Advanced wealth planning and more from Citi Personal Wealth Management 2. Double the amount in cash back subscription rebates — up to $400 annually 2. And more. M&T charges an overdraft fee of $15 per day (maximum of one fee per day) on your personal checking account, even if multiple transactions overdraw your account. You will not be charged if: Your account has already been charged an overdraft fee for items processed for payment on that business day. The overdraft resulted from an ATM or everyday ...If not enrolled already, signing up takes less than 5-minutes! You’ll need your M&T account number or debit card and your social security number to begin. Manage your money from your smart device or laptop when and wherever you are. Deposit checks 1 and monitor your spending habits with the M&T Mobile Banking app. Dec 26, 2022 · Limits vary by account and customer and depend on several factors. However, a common Wells Fargo ATM withdrawal limit is $300. Your checking account tier may impact your daily limit, with basic ... Apr 14, 2023 · Wells Fargo does not publish its ATM withdrawal limits publicly, and they vary depending on the account and debit card you have. However, the daily ATM withdrawal limit is likely around $300. If that doesn’t sound like enough, you can request an increase by contacting customer service at Wells Fargo by phone or in person. Wells Fargo does not publish its ATM withdrawal limits publicly, and they vary depending on the account and debit card you have. However, the daily ATM withdrawal limit is likely around $300. If that doesn’t sound like enough, you can request an increase by contacting customer service at Wells Fargo by phone or in person.Exact limits vary, but here’s how much you’re typically able to withdraw from different ATMs. Chase ATMs at Chase branches: Up to $3,000 a day. Chase ATMs not at Chase branches: Up to $1,000 a ...Wells Fargo is committed to providing information that will help you use your accounts and services effectively. If you have any questions, feel free to visit a Personal Banker in any of our banking locations during normal business hours. Visit Wells Fargo Onlin e at wellsfargo.com, or call us anytime at 1-800-TO-WELLS ( 1-800-869-3557 ). Posted by: Aloo1997 | Feb 27, 2023. Save your time and RUN away from MT bank. Bad CD rates and penalty for just a week after I did my CD for a year was $2660 ( 6 months). This is the worst CD rates in the area. Go to Northwest Saving bank or Citizen where the rates are 4.4% for 9 months plus better service. Stay AWAY.Once you have it, please call 800-453-1573 to activate. From outside the U.S., call 323-720-5858. If you haven't received your debit card 10 business days after your initial deposit, please call Union Bank® at 800-238-4486. Quick tip: You can make purchases quickly and securely with your new contactless debit card. Wells Fargo is committed to providing information that will help you use your accounts and services effectively. If you have any questions, feel free to visit a Personal Banker in any of our banking locations during normal business hours. Visit Wells Fargo Onlin e at wellsfargo.com, or call us anytime at 1-800-TO-WELLS ( 1-800-869-3557 ).Search M&T Bank branch locations and ATMs. Easily manage your finances when you open a savings account or checking account at M&T Bank.In addition, funds you deposit by check may be delayed for a longer period under the following circumstances: Funds from check deposits may be delayed for up to four business days if: You deposit checks totaling more than $5,525 on any one day. You redeposit a check that has been returned unpaid.Cash deposits to a no-envelope ATM might be available immediately or within one business day. Check deposits typically post on the same day you deposit, but your bank might only make the first $200 of your check available within one or two business days. The remaining amount should be available for use after a few business days.The Bank is not liable for any deposits, including cash, lost in the mail. Mobile Deposits Mobile Deposit from Axos Bank gives you the power to deposit checks into your checking or savings account using your smartphone or other mobile device, wherever you are and whenever you want. Make a Deposit With Make a Deposit, you can make secure ... Sep 4, 2023 · Deposits of $5,000 or less usually clear within 3 business days. Deposits of more than $5,000 usually take 4 business days to clear. U.S. Bank. The first $200 of the total check deposits will be ... M&T Flash Funds® provides you the option, for a fee, to make your mobile deposit immediately available for withdrawals or purchases. If selected, your mobile deposit will be immediately available. The fee for this service is 2% of the total check amount ($2 minimum charge). M&T offers four unique personal checking account options that include convenient features like Zelle® and mobile check deposit. See what account fits you best. Open an account online today or book an appointment at your nearest branch.Once the check is deposited, the funds are immediately available to you; Note: For Direct Deposit of your Social Security checks, either visit www.godirect.gov or call 1-800-333-1795. Mail-In Deposits. To send in your deposits: Mail a deposit slip and the check you want to deposit to a Citibank address Sep 5, 2023 · The Same Goes for Cash Withdrawals of $10,000+. The same rules apply for bank cash withdrawals as they do for cash deposits. If you withdraw more than $10,000 in cash at a time, the transaction ... Aug 28, 2023 · Generally, if you deposit a check or checks for $200 or less in person to a bank employee, you can access the full amount the next business day. If you deposit checks totaling more than $200, you can access $200 the next business day, and the rest of the money the second business day. Apr 10, 2023 · The Bank of America daily ATM limit for a checking or savings account is usually $1,000 per account. This can vary depending on a number of factors, including the type of account or card you have and the amount the ATM is able to dispense. The amount also depends on how much you have in your account, of course, and whether or not you have ... Generally, if you deposit a check or checks for $200 or less in person to a bank employee, you can access the full amount the next business day. If you deposit checks totaling more than $200, you can access $200 the next business day, and the rest of the money the second business day.Cash Recycler Machine ( Cash deposit & withdrawal ) - HDFC BankATM Deposit Availability The following ATM Deposits have same day availability if deposited at Santander Bank ATMs prior to cut-off time of 10:00 p.m.: • When a check is deposited at one of our Santander ATM’s, we will generally make up to $100 available immediately and will be reflected in the available balance on your ATM receipt.Some steps to deposit an online check may include: Sign into your selected banking mobile app. Tap "Deposit checks" and choose the account where you want your deposit to go. Enter the deposit amount. Tap "Front" and take a photo of the front of the check. Endorse your check, then tap "Next". Take a photo of the back of the check. Here is a list of banks that will allow you to deposit a check of up to $10,000 via mobile deposit. Bank of Internet. Key Bank. Citizens Bank One Deposit, Ever Value, Student Checking, and Personal Checking with Interest. Bank of America for accounts opened three months or longer.Dec 27, 2022 · Exact limits vary, but here’s how much you’re typically able to withdraw from different ATMs. Chase ATMs at Chase branches: Up to $3,000 a day. Chase ATMs not at Chase branches: Up to $1,000 a ... Cash Recycler Machine ( Cash deposit & withdrawal ) - HDFC BankThe mobile check deposit limit varies by financial institution and account but can range anywhere from $500 to $2,500 per day. Some banks also have a limit to the amount of money you can deposit in a month, which can range from $2,500 to $50,000. View Article Sources. Camilla Smoot.PNC DepositEasy is the "envelope-free" way to make cash or check deposits right at the ATM, any time of day or night, including weekends and holidays. 24/7, 365 days Make cash or check deposits 24/7, 365 days a yearAug 1, 2023 · 1.0% of the check amount ($3 minimum and $25 maximum) M&T Bank: ... Depending on the prepaid account, you may be able to access an ATM to deposit a check. Fees may apply for using ATMs but ... PNC DepositEasy is the "envelope-free" way to make cash or check deposits right at the ATM, any time of day or night, including weekends and holidays. 24/7, 365 days Make cash or check deposits 24/7, 365 days a year Conveniently access and manage your account. Online or on your phone with M&T Online & Mobile Banking. At an M&T Bank branch or ATM . Check writing capability . Take advantage of tools that may help keep you informed and in charge of your accounts. Overdraft Protection 2. Go to the Information & Services tab and choose “Manage Card Settings”. Select “Set daily purchase and ATM withdrawal limits”. How to change your limit on the mobile app: Sign in to the mobile app. Select Menu. Choose “Manage Debit/Credit Card”. Be sure your debit card is unlocked to Set Limits.We would like to show you a description here but the site won’t allow us. If you want a free checking account your options are: Fifth Third Preferred Checking, requires $100k deposits or else there's a $25/month fee. or Fifth Third Express Banking No check writing or check deposits at ATMs, does not allow for use of Fifth Third Online Bill Pay. Beezy09 • 3 yr. ago.The Bank is not liable for any deposits, including cash, lost in the mail. Mobile Deposits Mobile Deposit from Axos Bank gives you the power to deposit checks into your checking or savings account using your smartphone or other mobile device, wherever you are and whenever you want. Make a Deposit With Make a Deposit, you can make secure ... Find a Branch or ATM. Schedule an appointment and/or check wait times at DCU Branches. Our Information Center Specialists can answer questions about your accounts and help you with service requests. Our Information Center can be reached at 800.328.8797. Skip to main content.
Bank digitally- many ATM transactions can be done through Online Banking and the Mobile Banking App, such as check your balance, deposit checks, and transfer money. We have 2,000+ ATMs across the Northeast and in Miami, Florida, including in select CVS Pharmacy locations across the Northeast. 1 Not all features available at all ATMs.. Lg innotek twfb r101d
Make same-day deposits to your M&T checking or savings account every business day until 8pm; Make cash and check deposits without an envelope or a deposit slip; Receive a cash deposit summary on your receipt; Opt to view check images on your receipt; Find your nearest M&T Bank ATM. Make same-day deposits to your M&T checking or savings account every business day until 8pm; Make cash and check deposits without an envelope or a deposit slip; Receive a cash deposit summary on your receipt; Opt to view check images on your receipt; Find your nearest M&T Bank ATM. M&T charges an overdraft fee of $15 per day (maximum of one fee per day) on your personal checking account, even if multiple transactions overdraw your account. You will not be charged if: Your account has already been charged an overdraft fee for items processed for payment on that business day. The overdraft resulted from an ATM or everyday ...Digital wallet access. Add your Wells Fargo Debit Card to your digital wallet to easily access your accounts using your mobile device at any Wells Fargo ATM. 1 Tap your digital wallet near the Contactless Symbol on the ATM and enter your PIN.We would like to show you a description here but the site won’t allow us. We currently have limits on ACH transfers, check deposits, ATM withdrawals, and Point of Sale purchases. ACH push limits, mailed check limits, and check deposit limits can all be increased to fit your business needs. You can always request to increase these limits through the Novo app. Currently, POS Debit transactions cannot be increased. The ... You can make check and cash deposits at virtually any Chase ATM 24 hours a day, 7 days a week. Use our locator to find an ATM or Chase branch. How do I get assistance if I am depositing checks at an ATM after branch hours and need help?In addition, funds you deposit by check may be delayed for a longer period under the following circumstances: Funds from check deposits may be delayed for up to four business days if: You deposit checks totaling more than $5,525 on any one day. You redeposit a check that has been returned unpaid.Conveniently access and manage your account. Online or on your phone with M&T Online & Mobile Banking. At an M&T Bank branch or ATM . Check writing capability . Take advantage of tools that may help keep you informed and in charge of your accounts. Overdraft Protection 2. An interest rate of 3.93%, with an Annual Percentage Yield (APY) of 4.00%, will be paid on balances up to and including $3,000.00 in your Account for calendar months when all of the following conditions are met: 1. You are enrolled in an active eligible T-Mobile or Metro by T-Mobile plan (a “Qualifying Plan”)); 2.At M&T's discretion, we will authorize and pay an overdraft for a transaction that overdraws your account using checks, other transactions that use your checking account number, or automatic bill payments. We do not authorize and pay overdrafts for ATM or everyday debit card transactions unless you ask us to. M&T charges an overdraft fee of $15 ... See chart below for explanation. Same business day that we receive the deposit. No later than the next business day. No later than the second business day. $200 available (cash). Additional $625 available. ($400 Santander check and first $225 of non-Santander check.) Remaining $175 available. Jul 22, 2021 · Below are the rules set by the Federal Reserve . • First $200 of any non-”next-day” check deposited: Next Business Day. • Casher’s, Certified, or Teller’s Check*: Next Business Day. • Checks and Money Orders Drawn on Another Account at the Same Financial Institution: Next Business Day. Conveniently access and manage your account. Online or on your phone with M&T Online & Mobile Banking. At an M&T Bank branch or ATM . Check writing capability . Take advantage of tools that may help keep you informed and in charge of your accounts. Overdraft Protection 2.The mobile check deposit limit varies by financial institution and account but can range anywhere from $500 to $2,500 per day. Some banks also have a limit to the amount of money you can deposit in a month, which can range from $2,500 to $50,000. View Article Sources. Camilla Smoot.To ensure your account balance is always accurate, record those checks and purchases right away. You can also take charge and keep track of your accounts by enrolling in Online Banking , Mobile Banking 1 and M&T Alerts. 1. Use of these features and services requires Internet and/or data access through a computer or mobile device.More Than $5,000 . If you deposit more than $5,000 in checks, the first $5,000 must be made available according to the bank's standard holding policy, but a longer hold can apply to the remaining amount.Wells Fargo does not publish its ATM withdrawal limits publicly, and they vary depending on the account and debit card you have. However, the daily ATM withdrawal limit is likely around $300. If that doesn’t sound like enough, you can request an increase by contacting customer service at Wells Fargo by phone or in person..